Contact information

DIAS customer service is open

Mon–Fri 08:00–17:00

We can be reached through the following channels

  • By phone on +358 10 201 1190 (call price: local network charge or mobile call charge)
  • By email to asiakaspalvelu@dias.fi
  • In the chat, which you can find using the speech bubble button in the lower right corner of the page. 
    • Our AI assistant Amigo can also serve you in the chat outside customer service opening hours. 

If we are unable to answer your call, we will call you back within our opening hours.

Please also check out the frequently asked questions.

Lots of phishing and scams going around

We recommend that you take a cautious attitude towards requests for information received by email and that you check the correctness of the message by phone from the sender of the message. 

DIAS never communicates with the parties to a transaction regarding payments. All communication related to payments takes place via the banks. 

If you notice anything suspicious, you can contact DIAS customer service by phone on +358 10 201 1190.